Thursday, January 30, 2020
The Experience of Ethnic Minority Workers Essay Example for Free
The Experience of Ethnic Minority Workers Essay Working conditions in hotels and restaurants â⬠¢ Cash-in-hand, undeclared or under-declared, and illegal working was found among the ethnic minority and migrant restaurant workers interviewed, and affected both employment conditions and rates of pay. This was prevalent in small, ethnic minority-owned restaurants, usually employing members of the same ethnic group. The National Minimum Wage (NMW) was the rate commonly paid to basic grade staff, including bar and restaurant staff, hotel porters and housekeeping staff, particularly outside of London. The research also found a high incidence of flat rate payments per shift or per week, regardless of hours worked, below the NMW, often paid cash-in-hand. Long hours working was a further feature. Full-time workers did a minimum 40-hour week, with 50 to 60 hours a week being common, particularly in restaurants. Late night working, or until the last customer left, was often expected without extra pay. Some felt that they had no life outside work due to the long hours demanded by the job. In some instances, individuals had several jobs to earn money to support family or send back home. There was low awareness of holiday and leave entitlements. Very few workers received more than the statutory entitlement to four weeksââ¬â¢ holiday. Some reported getting no paid holidays or receiving less than the legal minimum, and there was generally low awareness of holiday entitlement. In small restaurants there was sometimes an informal policy of two weeksââ¬â¢ leave. It was common for workers to have received no written statements of particulars or contracts. This was found among both informally and legitimately employed workers, and was a source of anxiety for several. â⬠¢ â⬠¢ â⬠¢ â⬠¢ 1 â⬠¢ There were poor perceptions of job security in the sector. Few workers felt secure in their employment, often feeling they could be sacked on the spot, particularly those working informally. Some longer-term workers in regular employment were aware that increasing use of casual and agency staff meant that their jobs were not secure. Training available to migrant workers, particularly in restaurants, was minimal, usually only in basic health and safety, hygiene or fire procedures. In some hotels, however, managers had recognised the neglect of training in the past and were offering staff the chance to pursue National Vocational Qualifications. â⬠¢ Problems at work â⬠¢ There was a high degree of acceptance of the poor working conditions in the sector among interviewees, with issues such as low pay, long hours, unpaid overtime and poor health and safety standards often not perceived as particular ââ¬Å"problemsâ⬠but rather viewed as the nature of work in the sector. Where problems were identified these related to: pay; long working hours; workload; getting time off; bullying and verbal abuse, including racial harassment; problems getting on with colleagues; English language skills; and theft of property from work. Bullying and verbal abuse was common, particularly in kitchens where chefs were often known as bullies, but this was accepted by some as ââ¬Å"just the mentality of the kitchenâ⬠. Sometimes the abuse had a racial element, with ââ¬Å"bloody foreignerâ⬠used as a term of abuse. Racist abuse from restaurant customers was also regularly suffered by some waiters. In one hotel, several staff had experienced bullying from a manager, resulting in time off sick with stress. Staff believed there was an ulterior motive of trying to get rid of long-serving employees and replacing them with cheaper casual staff. Opportunities for promotion were felt by several interviewees to be inhibited by discrimination on grounds of race, ethnicity, nationality or age, as well as the limitations imposed by work permit or visa rules. Some long-term workers felt they had been overlooked for promotion, with their age then compounding the problem as employers looked for younger staff to promote and develop. Where employees saw that they had opportunities to progress, this was due to the support of a manager. Opportunities were further limited by employer presumptions about the suitability of staff for ââ¬Å"front-of-houseâ⬠jobs, such as reception or waiter positions, based on ethnicity, gender and age. Some employers expressed preferences for white staff, or a ââ¬Å"balanceâ⬠of white and non-white front-ofà house staff, on the grounds that it was what their customers wanted. The research found that such racial stereotyping was expressed openly in this sector in a way that may not be acceptable in other sectors. â⬠¢ â⬠¢ â⬠¢ â⬠¢ 2à . In the main, interviewees did not raise health and safety concerns when discussing problems at work, reflecting an acceptance of the hazards of this type of work. However many issues did arise during the course of interviews, which included: burns and working in hot kitchens; working in a confined space; back and shoulder pains; and tiredness from long working hours and heavy workload. Often, responsibility for health and safety, such as avoiding burns, was seen as primarily belonging to the employee and not the employer. Most workers believed that little could be done to tackle the problems that they were having at work, or felt that the only solution was to leave the job. A handful of workers had taken action to resolve their problems at work, either by raising concerns with their manager, or seeking outside support or advice. â⬠¢ Support, advice and awareness of rights â⬠¢ Workers felt poorly informed about employment rights in the UK, and had little idea of where to get information if they needed it. Many also were unsure about aspects of their own particular terms and conditions of employment, which was related to a lack of written information. As might be expected, those who had been in the UK for a longer time, and the small number who were members of a trade union, felt better informed about their rights at work. Trade unions had been a valuable source of support for a small number of interviewees, but for most workers, unions simply did not feature in their experience of work. But despite the difficulties of organising in the sector, including high staff turnover, no culture of trade unionism and employers that are hostile to trade unions, union membership was growing in one London hotel and catering branch. This was the result of recruitment campaigns that included information in several languages. Some interviewees either had, or would, seek support from community organisations about problems at work. However, there was a variation in the level of community support available in the three regions, with London and the West Midlands having established organisations representing a variety of ethnic groups, but such structures were much less well developed in the South West. Seeking support and advice through community organisations can also be a double-edged sword for those who work for employers within the same ethnic community, with some fearing that if they sought advice, word would get around and they would have problems getting work in future. Of the small number of workers who had sought support for problems at work, Citizenââ¬â¢s Advice, Acas and a specific project for service workers (no longer in existence) had been used. While a small number were aware of Citizenââ¬â¢s Advice, a couple thought that the service excluded them because of its name, which implied to them that it was for British citizens only. â⬠¢ â⬠¢ â⬠¢ 3 Conclusions and recommendations â⬠¢ While many of the working conditions and problems highlighted in this report are common to workers in the sector, the research found several features that serve to differentiate the experience of ethnic minority and migrant workers: immigration status; working in the informal sector; discrimination in the labour market and employment; and low expectations which increase tolerance of poor working conditions. For ethnic minority and migrant workers the difficulties in raising and resolving problems relate both to their own individual vulnerability and characteristics of work in the sector. Recent migrant workers may have limited English language skills and little or no knowledge of UK employment rights and support structures, factors that compound the difficulties of addressing problems in the sector. These include: the perception that there is a ready supply of labour to replace workers who complain; a lack of union organisation; a culture of poor personnel practice, such as minimal training and provision of information; and the informal nature of much employment obtained by ethnic minority and migrant workers in the sector. There appeared also to be a lack of monitoring or enforcement of employersââ¬â¢ compliance with employment legislation in this sector. To understand the different experiences and motivations for ethnic minority and migrant workers working in hotels and restaurants, the research developed a typology of strategies that highlights at one end how some individuals feel they are acting strategically in relation to their work choices, whereas at the other, economic factors and limitations play a greater role in determining their choices. The strategies move from Career progression through Broadening opportunities and Stepping stone to Pragmatic acceptance and No alternative. The research makes a number of recommendations about how the position of this vulnerable group of workers can be improved through better access to employment rights and information, improvements in working conditions and career opportunities, and improved provision of support and advice. â⬠¢ â⬠¢ â⬠¢ 4 1. INTRODUCTION This project, The Experience of Ethnic Minority Workers in the Hotel and Catering Industry: Routes to Support and Advice on Workplace Problems, was funded by the European Social Fund and Acas and carried out by the Working Lives Research Institute, London Metropolitan University between May 2004 and July 2006. The project used qualitative research methods to explore the experiences and problems at work of ethnic minority and migrant workers in hotels and restaurants, with the aim of both identifying the range of experiences and problems encountered, and gaining a greater understanding of access to and use of support and advice to resolve these problems. The research therefore provides evidence of the conditions faced by ethnic minority and migrant workers, which is an area relatively neglected by research so far. Its objective is to inform policy in order to improve good practice in relation to the employment of ethnic minority and migrant workers, to prevent problems from arising, and to improve the support and advice mechanisms available. The key target groups for these research findings and policy objectives are thus employers, statutory bodies, the voluntary sector, trade unions and community groups. 1. 1 Background to the project At the start of the project a working paper (Wright and Pollert, 2005) was prepared to establish the extent of ethnic minority and migrant working in the hotel and restaurant sector, as well as pinpointing the main issues for workers in the sector identified by the existing literature. The working paper is available on the project website1. The paper showed that ethnic minority and migrant workers make up a significant part of the hotel and restaurant workforce ââ¬â almost threefifths (59%) of workers in the sector in London described themselves as other than. White British in the 2001 census (Wright and Pollert, 2005: 27). Outside of London the picture reflects the differences in the concentration of the ethnic minority population across the UK. In the West Midlands, where 84% of the hotel and restaurant workforce were White British in 2001, the largest other groups were White other (2. 9%), Bangladeshi (2. 3%) and Indian (2. 2%). The sector is a particularly important source of employment for some groups, with 52% of male Bangladeshi workers employed in restaurants, compared to only 1% of white males (Holgate, 2004: 21). In London, migrant workers (those born outside the UK) account for 60% of those employed in the hotel and restaurant sector (GLA, 2005: 68), compared to 31% of all London workers who were born outside the UK. However there have been important changes in the composition of the hotel and restaurant workforce since the 2001 census, with employers filling vacancies in the sector by employing significant numbers of workers from the East European countries that acceded to the EU in 2004 (known as the A8 countries). The government requires nationals of the A8 countries who wish to work in the UK to register with the Worker Registration Scheme (WRS), and Home Office figures show that of the 375,000 workers registered between May 2004 and March 2006, 22% were working in hospitality and catering (80,570 workers) (Home Office, 1 http://www. workinglives. org/HotelCatering. html 5 2006a). There has, however, been a decline in the proportion of WRS applicants in Hospitality and Catering from 31% in the second quarter of 2004, to 18% in the first quarter of 2006, with Administration, Business and Management now employing greater numbers. The highest proportion of all applicants under the scheme were Polish (61%), followed by Lithuanian (12%) and Slovak (10%). The figures also show a movement of registered workers to other parts of the UK than London, with the percentage applying to London falling from 25% in the second quarter of 2004, to 11% in the first quarter of 2006 (Home Office, 2006a). While working conditions in the industry have been well documented as consisting of low pay, low status, exploitation of employees and lack of unionisation (e.g. Gabriel, 1988; Price, 1994; Head and Lucas, 2004; LPC 2005), little has been written in the UK about the actual experiences of ethnic minority and migrant workers, with much of the existing literature focusing on management behaviour and strategy (Wright and Pollert, 2005). Some recent exceptions include a study of low pay in London (Evans et al, 2005), which included the hotel and catering industry. This study of 341 randomly selected low paid workers contained 90% who were migrants. Of their sample of hotel and hospitality workers, the largest group (two-fifths) were non-British whites, mainly from Eastern Europe, followed by Africans (24%). It found the lowest rates of pay to be in the hotel and catering sector, below contract cleaning, home care and the food industry. Other recent research has considered the experience of Central and East European migrants in low paid employment in the UK in the context of the A8 countries joining the EU, and covers hospitality, along with construction, agriculture and au pairs (Anderson et al, 2006). It is some 15 years since the Commission for Racial Equality (CRE) undertook a formal investigation into recruitment and selection in hotels (CRE, 1991) in response to concern that the sector was failing to consider equal opportunities in employment practices. It found that ethnic minority staff were disproportionately concentrated in unskilled jobs, and found only one ethnic minority manager out of 117 hotels investigated. It made a number of recommendations about how hotels should improve their practices in relation to recruitment, monitoring, positive action and training taking account of equal opportunities issues. However, we have been unable to find evidence of any monitoring or evaluation of whether these recommendations have been heeded or implemented by hotel employers. While knowledge of employment rights among all workers in the UK is poor, it has been shown that vulnerable groups know even less (Pollert, 2005). A random survey of peopleââ¬â¢s awareness of employment rights in the West Midlands found that women, ethnic minorities, young people and the low paid were least likely to be aware of their rights (WMLPU, 2001). The research was undertaken in the context of considerable public debate on migration policy, and at a time when the government was intending to phase out low skilled migration schemes, such as the Sectors Based Scheme, which granted work permits to certain numbers of workers in skills shortage sectors such as hospitality, in the light of new labour available from the European Union (Home Office,2005). At the same time there is increasing concern for ââ¬Å"vulnerableâ⬠workers, and the government has recently published a policy statement on protecting vulnerable workers, defined as ââ¬Å"someone working in an environment where the risk of being denied employment rights is high and who does not have the capacity or means to protect themselves from that abuseâ⬠(DTI, 2006: 25). 6 1. 2 Research aims The research set out to address the following key questions: 1. What are the working conditions of ethnic minority and migrant workers in hotels and restaurants? 2. How are working conditions seen and what are perceived as ââ¬Ëproblemsââ¬â¢, and how does this impact on acceptance of poor working conditions? 3. What type of problems do ethnic minority and migrant workers have working in hotels and restaurants? 4. How do these compare to the problems generally affecting workers in the sector and to what extent are they associated with particular labourmarket niches within the sector to which these workers are confined? If this is so, to what extent is the insecurity of migrant status relevant, or is racial discrimination relevant? 5. How much do ethnic minority and migrant workers in this sector know about their rights at work, and to what extent do ethnic minority and migrant workers in this sector attempt to enforce their legal rights at work, or instead try to find ways to achieve a sufficient income and manageable working conditions, even if this means colluding with illegal employment practices? 6. How much do ethnic minority and migrant workers in this sector know about where to get advice and support for problems at work? And who do they turn to for advice and support? To what extent do ethnic minority and migrant workers in this sector use statutory (i.e. Acas, CRE), voluntary (CABx, local advice agencies), trade union, community (groups or informal contacts through ethnic networks) or informal (friends, family) sources of support and advice? 7. What are the experiences of ethnic minority and migrant workers in this sector of using all these sources of support and advice and what barriers do they face in accessing support and advice for workplace problems? 1. 3 Structure of the report The report describes the research methodology and access routes, together with the characteristics of the interviewees in section 2. The working conditions experienced by interviewees are described in section 3, confirming evidence from much of the existing literature on the sector, but also highlighting where the experience of ethnic minority and migrant workers may be particular. Section 4 describes the problems encountered by interviewees in their jobs in hotels and restaurants, but also considers the attitude of these workers to defining ââ¬Å"problemsâ⬠at work, as well as their approaches to resolving problems and barriers to resolution. The information, support and advice available to and used by the ethnic minority and migrant workers interviewed is explored in section 5, together with their awareness of employment rights in the UK. 7 In section 6 conclusions are drawn about the specific experiences of ethnic minority and migrant workers in the sector, the problems that they face and their need for support and advice, suggesting that changes need to be made to practice within the sector, as well as in improved provision of support to ethnic minority and migrant workers. 8 2. METHODOLOGY The project employed qualitative research methods to gather in-depth accounts of the experiences of 50 ethnic minority and migrant workers. Interviews were carried out between May 2005 and May 2006. In addition, interviews and face-toà face and telephone conversations were held with key informants to provide contextual information on features and trends within the sector affecting ethnic minority and migrant workers. The strengths of using qualitative methods are that they can not only identify tangible issues (the problems themselves, for example), but also more elusive, subjective issues, such as motivation, perceptions of opportunities and of rights, sense of inclusion, integration and fairness ââ¬â or their opposites ââ¬â sense of frustration, alienation and barriers to obtaining support and fairness at work. 2. 1 Regional scope The research project was confined to England within the terms of reference set by the European Social Fund. Three English regions were selected in order to provide a comparison of experiences of migrant and ethnic minority workers: London, the West Midlands and the South West. London and the West Midlands have considerably larger non-white and migrant populations than other parts of the country, with significant numbers of Bangladeshis and Pakistanis working in the hotel and restaurant sector in the West Midlands (Wright and Pollert, 2005: 27à 28). In contrast, the South West is the English region with the smallest non-white population, but is experiencing a growth in migrant workers. The problems facing ethnic minority and migrant populations here have been less well documented, but where studies have been done, isolation from ethnic minority communities and support structures emerges as an issue (BMG Research, 2003; Gaine and Lamley, 2003; SWTUC, 2004). Tourism also accounts for 10% of total employment in the South West, with the greatest proportion of these (70%) employed in the hospitality sector ââ¬â accommodation, restaurants, pubs etc. (Tourism Skills Network South West, 2002). In the South West it was decided to focus the research on two towns with a large tourist population and therefore a high demand for a hotel and restaurant workforce: Bournemouth and Plymouth. The Human Resources manager of a Bournemouth hotel group, interviewed for this research, said that only 32% of their workforce was British, indicating a high reliance on foreign-born workers. 2. 2 Definitions of ethnic minority and migrant workers The research includes both ââ¬Å"ethnic minorityâ⬠and ââ¬Å"migrantâ⬠workers, categories which, in real life, are complex, changing and overlapping. Some ethnic minorities (using the Labour Force Survey definitions) will also be migrants. Migrants (defined here as all those who were born outside the UK, Home Office, 2002) may or may not be defined as ethnic minorities, and may or may not be discriminated against. White Australian or Canadian migrant workers, for example, would not be. But Kosovan people may be regarded as ethnic minorities, and suffer racism and discrimination, and Czech or Polish people may or may not be discriminated against, and while they may not be ââ¬Å"visibleâ⬠in terms of skin colour, in the way black and Asian people are, they are ââ¬Å"visibleâ⬠in terms of language, cultural characteristics, and discrimination. As many ââ¬Å"whiteâ⬠Eastern Europeans are now 9 working in the hotel and restaurant sector, particularly since the EU enlargement in May 2004, it was felt to be important to include their experiences in the study. 2. 3 Access to research participants In order to include the experience of a broad range of interviewees from different ethnic groups and backgrounds, including both recent and more settled ethnic minorities, it was decided to use multiple routes to access interviewees. Therefore a range of bodies were contacted, many with a twofold purpose of: a) providing contextual information about the sector and/or the experiences of particular ethnic groups; and b) helping gain access to research participants. Organisations contacted included trade unions, community and worker organisations, sector bodies, employers and statutory and advice agencies (see Appendix 2). In the South West, where there are fewer organised community groups than in the two other regions, we spoke to officers at Bournemouth Borough Council, who gave us informal contacts within the main local ethnic minority communities, as well as putting us in contact with several community interpreters who spoke the main languages of the local ethnic minority groups: Portuguese, Korean, Turkish, Bengali and Spanish. These routes proved very useful in helping to access research participants and in providing interpretation for interviews. However, in the end, Turkish and Bangladeshi workers were reluctant to come forward to be interviewed, which the interpreters said was because they were fearful of speaking out about their employers, despite reassurances of confidentiality. In all three areas we used fieldworkers who were able to use their language skills to carry out interviews in workersââ¬â¢ native languages, namely Bengali, Spanish, Polish, Lithuanian and Mandarin. The fieldworkers were also able to provide access to workers who may not have come forward otherwise, being people who were known and trusted among their own ethnic communities, or who were able to provide sufficient reassurance of confidentiality. Training was provided in using the interview guide to all fieldworkers to ensure a common approach was used in interviews and that fieldworkers understood the aims and objectives of the research. While the approach used provided access to workers in a wide range of establishments, from large hotel groups to small independent restaurants, including several working ââ¬Ëillegallyââ¬â¢ or ââ¬Ëinformallyââ¬â¢, we acknowledge that using such routes could not access the most hard-to-reach illegal migrant and ethnic minority workers, who may constitute a considerable proportion of workers in the sector. The research may not fully represent the worst conditions found in the ââ¬Ëunderbellyââ¬â¢ of the sector as suffered by many ââ¬Ëillegalââ¬â¢ or ââ¬Ëundocumentedââ¬â¢ migrants, as portrayed, for example, in Steven Frearââ¬â¢s 2002 film about a London hotel, Dirty Pretty Things. It was decided not only to seek out interviewees who perceived themselves as having had a ââ¬Å"problemâ⬠at work, but a range of people in different jobs in the sector, in order to explore their typical work experiences and their attitudes towards ââ¬Å"problemsâ⬠and conditions in the sector. 10 2. 4 Key informants In addition to the worker interviews, at least 20 key informants (see Appendix 2) provided further context on the hotel and restaurant sector, including regional knowledge. These included employers and employer representative bodies, trade union officials and branch members, community organisations, representatives of sector bodies and statutory and voluntary organisations. In some cases in-depth interviews were carried out, and in others more informal conversations were held either face-to-face or on the telephone. 2. 5 Worker interviews A total of 50 in-depth qualitative interviews were carried out in the three regions, with a greater number in London due to the huge range of ethnic minority and migrant workers in the sector in the capital. The breakdown was as follows: Table 1: Worker interviews by region Region London South West West Midlands Total % 46% 24% 30% 100% No. of worker interviews 23 12 15 50 during the interviews, which and a half. Participants were of both themselves and their participation with a ? 10 shop A semi-structured interview schedule was used generally lasted between 45 minutes to an hour assured of confidentiality, and of the anonymity employer. They were thanked for their time and voucher. At the start of the interview, participants were asked to complete a two-page questionnaire giving basic demographic and employment details, data from which is provided in the following section. 2. 5. 1 Ethnicity Respondents were asked to describe their ethnicity, according to the classification used in the 2001 Census. The results are grouped together in table 2. Table 2: Ethnicity of the sample Ethnicity White Bangladeshi and Pakistani Chinese and Other Asian Black Mixed % 36% 26% 20% 16% 2% No. of interviewees 18 13 10 8 1 11 2. 5. 2 Country of birth Table 3 shows the range of countries from which interviewees came. It was notable that only one participant was born in the UK, despite attempts to find British-born ethnic minority workers in the sector. Both fieldworkers and interviewees themselves commented that many British-born people do not wish to work in a sector that is known for low pay and long hours, including the children of migrants interviewed, as they seek better alternative employment opportunities (some young British-born workers do work in the sector while they are students, but tend to do so for only a short time). Table 3: Country of birth Country of birth Bangladesh China Colombia France Ghana Holland Indonesia Ivory coast Korea Lithuania Philippines Poland Portugal Slovakia Somalia Spain Sudan Turkey UK Ukraine 2. 5. 3 Gender Women are under-represented in the sample (38% of interviewees) compared to their presence in the sector as a whole, but this reflects the fact that the sample includes a substantial number of Bangladeshi workers, who represent a significant group in the sector in the West Midlands, and most of these workers are male (Wright and Pollert, 2005: 27-28). 2. 5. 4 Age Only one interviewee was under 21 years old. Almost two-fifths (38%) were aged 21 to 30 years old, and the same proportion were between 31 and 40 years old. Six interviewees (12%) were aged 41 to 50, and five (10%) were between 51 to 60. None of the interviewees were aged over 60. 2. 5. 5 Education Overall the sample was fairly highly educated, with 36% having a first stage or higher degree. Another 10% had post-secondary non-tertiary level education, and 36% had received education up to secondary level, while 12% had received. % 24% 10% 6% 2% 4% 2% 2% 2% 6% 8% 2% 4% 4% 6% 6% 2% 2% 4% 2% 2% No. of interviewees 12 5 3 1 2 1 1 1 3 4 1 2 2 3 3 1 1 2 1 1 12 primary level education or less. A further 6% had other qualifications or the details of their education were not known. 2. 5. 6 Employment The majority (62%) of the interviewees worked in restaurants, while 30% worked in hotels. The remaining 8% either worked in both hotels and restaurants, as agency workers, or in catering services. More than half of respondents (54%) said there were 10 or fewer employees where they worked. A further 22% said there were between 11 and 25 people where they worked. Only 6% worked for employers with between 26 to 49 people and 10% said there were 50 or more employees where they worked. However these figures should be treated with caution, and may underestimate the number working for larger employers, as respondents may have interpreted the questions as referring to the workplace or department of the hotel where they worked, rather than the employer as a whole. Almost half the interviewees (48%) worked as waiters or waitresses, either in hotels or restaurants. Another 20% were chefs or cooks, and a further 4% worked in kitchens as general assistants. 12% said they were supervisors or managers and 4% described themselves as cashiers. Another 10% worked in other jobs in hotels as receptionist, general assistant or porter/bar worker. The majority of workers were full-time (70%), while 14% said they worked parttime, and 14% were casual workers. Working hours were long. The largest proportion (40%) worked over 40 hours per week ââ¬â 10% worked between 41 and 48 hours, while almost a third (30%) said they worked over 48 hours a week. Just over a third (36%) worked between 21 and 40 hours a week. Only 6% did less than 20 hours a week. The majority (82%) had only one job at the time of the interview, with 18% having two or more jobs. However, some of those currently working in only one job talked of previous times in the sector when they had more than one job. 2. 5. 7 Union membership Only five were members of a trade union (either the GMB or the TG), or 10% of the interviewees, although this is still a higher proportion than in the sector as a whole, where only 5% of workers are unionised (Wright and Pollert, 2005: 25). 2. 6 Data analysis All worker interviews were tape recorded and transcribed (or detailed notes were made where the quality of the recording did not allow for full transcription) with the participantsââ¬â¢ consent, and field-notes were made shortly after the interviews. This data was analysed with the help of QSR N6 data analysis software in order to assist a consistent and rigorous approach to the data being analysed. A thematic index was developed to categorise the transcripts according to major themes and transcripts were coded accordingly using the N6 software.
Wednesday, January 22, 2020
American Attack on Omaha and Utah Beaches During D Day :: World War II History
American Attack on Omaha and Utah Beaches During D Day It was 1944, and the United States had now been an active participant in the war against Nazi Germany for almost three and a half years, nearly six years for the British. During that period occurred a string of engagements fought with ferocious determination and intensity on both sides. There is however, one day which stands out in the minds of many American servicemen more often than others. June 6, 1944, D-Day, was a day in which thousands of young American boys, who poured onto the beaches of Utah and Omaha, became men faster than they would have ever imagined possible. Little did they know of the chaos and the hell which awaited them on their arrival. Over the course of a few hours, the visions of Omaha and Utah Beaches, and the death and destruction accompanied with them formed a permanent fixation in the minds of the American Invaders. The Allied invasion of Europe began on the 6th of June 1944, and the American assault on Utah and Omaha beaches on this day played a critical ro le in the overall success of the operation. (Astor 352) An extensive plan was established for the American attack on Utah and Omaha Beaches. The plan was so in-depth, and complex, its descriptions detailed the exact arrivals of troops, armor, and other equipment needed for the invasion, and where exactly on the beach they were to land. Before the landings were to begin, the coastal German defenses had to be adequately prepped, and softened by a combination of a massive battering by United States ships, and bombing by the United States Air Force. Between the hours of 0300 and 0500 hours on the morning of June 6, over 1,000 aircraft dropped more than 5,000 tons of bombs on the German coastal defenses. As soon as the preliminary bombing was over, the American and British naval guns opened fire on the Normandy coastline (D' Este 112). A British naval officer described the incredible spectacle he witnessed that day: "Never has any coast suffered what a tortured strip of French coast suffered that morning; both the naval and air bombardments were unparalleled. Along the fifty-mile front the land was rocked by successive explosions as the shells of ships' guns tore holes in fortifications and tons of bombs rained on them from the skies. Through billowing smoke and falling debris defenders crouching in this scene of devast ations would soon discern faintly hundreds of ships and assault craft ominously closing the shore.
Tuesday, January 14, 2020
Advanced Database Management System Project Essay
INTRODUCTION Background of the Study This study is about the grading system in English of grade thee to grade six students of Tambo Munti Kulit Elemantary School, under the guidance of Mrs. Gina G. Espineli, teacher of English. The school is located at barangay Tambo Munti Kulit, Indang, Cavite. The public school is also under the Department of Education (well-known as DepEd). VISION Tambo Munti Kulit Elementary School is committed to educate the youth of Cavite for the new millennium, to exercise dynamic, proactive and innovative leadership It shall be a school wherein leaders are developed to become competent and responsible members of the Filipino society; equipped with maximum potentials so that they shall be valued and respected in the global community; responsive to the demands of a technologically advancing society; and who are above all, humane and morally upright. It shall continuously serve by its philosophy of ââ¬Å"Quality Education for Allâ⬠and shall always be guided by its goal of ââ¬Å"living up to a national culture of excellenceâ⬠. MISSION Tambo Munti Kulit Elementary school is committed to provide knowledge and values necessary for the attainment of higher academic performance. It will provide youth and adults with habits and skills needed for life-long learning and deliver effective services for the common good. Problems addressed by the DBMS Pre-DBMS Typographical Error: Misspelled words caused by rapid input of data as they have to pass it to the higher department as soon as urgent. Time-wasting: It can take a while to manually add or search data. Improper classification of data: It is difficult to sort lots of data into groups. Misplace of Data: There are some cases that the records can be lost or misplaced making it hard to retrieve. Limited: They cannot create back-ups, as they have to take it a long time. Not Secured: Thereââ¬â¢s only one authorized room to place all of data. Current DBMS Crashing program and cannot be retrieved: One of the problems that is caused by bugs. Slow process of data: This is due to low memory (mostly hardware problems) Typographical Error: Misspelled words caused by rapid input of data as they have to pass it to the higher department as soon as urgent. Creator of the System The Grading system is provided by the Department of Education The Department of Education was established through the Education Decree of 1863 as the Superior Commission of Primary Instruction under a Chairman. The Education agency underwent many reorganization efforts in the 20th century in order to better define its purpose vis a vis the changing administrations and charters. The present day Department of Education was eventually mandated through Republic Act 9155, otherwise known as the Governance of Basic Education act of 2001 which establishes the mandate of this agency. The Department of Education (DepEd) formulates, implements, and coordinates policies, plans, programs and projects in the areas of formal and non-formal basic education. It supervises all elementary and secondary education institutions, including alternative learning systems, both public and private; and provides for the establishment and maintenance of a complete, adequate, and integrated system of basic educat ion relevant to the goals of national development. The Grading System in English consists the following: Quizzes: 15% Recitation: 20% Performance: 15% Theme: 10% Homework: 5% Project: 10% ââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â- Periodical Exam: 25% Total: 100% Improvements with the use of the DBMS DESIGN AND CODING Entity Relationship Diagram (ERD) Relational Schema Queries used Query| Description| select* from tblstudent;| displays all data from tbl student| select* from tblquizzes;| displays all data from tblquizzes| select* from tblhomework;| displays all data from tblhomework| select* from tbltheme;| displays all data from tbltheme| select* from tblothers;| displays all data from tblothers| select tblstudent.lname as ââ¬Å"Last Nameâ⬠, tblquizzes.quiz_no as ââ¬Å"Quiz Numberâ⬠, tblquizzes.grade as ââ¬Å"Gradeâ⬠from tblstudent inner join tblquizzes on tblstudent.sid=tblquizzes.sid order by sid;| displays the last name of the student, together with its quizzes( quiz number and the grade)| select tblstudent.lname as ââ¬Å"Last Nameâ⬠, tblhomework.homework_no as ââ¬Å"Homework Numberâ⬠, tblhomework.grade as ââ¬Å"Gradeâ⬠from tblstudent inner join tblhomework on tblstudent.sid=tblhomework.sid order by sid;| displays the last name of the student, together with its homeworks( homework number number and the grade)| select tblstudent.lname as ââ¬Å"Last Nameâ⬠, tbltheme.theme_no as ââ¬Å"Theme Numberâ⬠, tbltheme.grade as ââ¬Å"Gradeâ⬠from tblstudent inner join tbltheme on tblstudent.sid=tbltheme.sid order by sid;| displays the last name of the student, together wit h its themes( theme number and the grade)| select tblstudent.lname as ââ¬Å"Last Nameâ⬠, tblothers.reci_grade as ââ¬Å"Recitationâ⬠from tblstudent inner join tblothers on tblstudent.sid=tblothers.sid order by sid;| displays the last name of student, and its recitation grade| select tblstudent.lname as ââ¬Å"Last Nameâ⬠, tblothers.perf_grade as ââ¬Å"Performanceâ⬠from tblstudent inner join tblothers on tblstudent.sid=tblothers.sid order by sid;| displays the last name of the student, and its performance grade| select tblstudent.lname as ââ¬Å"Last Nameâ⬠, tblothers.proj_grade as ââ¬Å"Projectâ⬠from tblstudent inner join tblothers on tblstudent.sid=tblothers.sid order by sid;| displays the last name of the student, and its project grade| select tblstudent.lname as ââ¬Å"Last Nameâ⬠, tblothers.peri_grade as ââ¬Å"Periodicalâ⬠from tblstudent inner join tblothers on tblstudent.sid=tblothers.sid order by sid;| displays the grade of the s tudent, and its periodical exam grade.| mysql> select tblstudent.sid , tblstudent.lname as ââ¬Å"Last Nameâ⬠, tblstudent.fname as ââ¬Å"FirstNameâ⬠, tblstudent.mname as ââ¬Å"Middle Nameâ⬠, tblstudent.level as ââ¬Å"Gradeâ⬠, avg(tblquizzes.grad e) as ââ¬Å"Quizzesâ⬠, tblothers.reci_grade as ââ¬Å"Recitationâ⬠, tblothers.perf_grade as ââ¬Å"Performanceâ⬠, avg(tbltheme.grade) as ââ¬Å"Themesâ⬠, avg(tblhomework.grade) as ââ¬Å"Homeworkâ⬠, tblothers.proj_ grade as ââ¬Å"Projectâ⬠, tblothers.peri_grade as ââ¬Å"Periodicalâ⬠, ((avg(tblquizzes.grade)*0.15)+(tblothers.reci_grade*0.20)+(tblothers.perf_grade*0.15)+(avg(tbltheme.grade)*0.10)+(avg(tblh omework.grade)*0.05)+(tblothers.proj_grade*0.10)+(tblothers.peri_grade*0.25)) as ââ¬Å"Finalâ⬠-> from tblstudent -> inner join tblquizzes on tblstudent.sid=tblquizzes.sid -> inner join tblothers on tblstudent.sid=tblothers.sid -> inner join tblhomework on tblstudent.sid=tblhomework.sid -> inner join tbltheme on tblstudent.sid=tbltheme.sid -> group by sid -> order by lname;| displays the student umber, last name, first name, middle name, grade, quizzes, recitation, performance, themes, homework, project, periodical exam, and laso the final grade based on the formula given by the department of educaton.| RECOMMENDATION Appendices Screenshots Data Dictionary < This will contain the tables and field names of your subject. > Ex. STUDENT | Field Name| Data type| Description| S_fname | Text| First name of the student| S_age| Number| Age of the student| Interview Images < This will contain the images that shows the interview conducted with the subject. > Interview questionaire < Questionnaire/s used for obtaining the information for this research >
Monday, January 6, 2020
Homelessness and Health Essay - 2443 Words
Trevor Gamache Homelessness and Health Introduction Homelessness has become an evolving epidemic of our time, and the health implications associated with being homeless makes it that much worse. Homeless people are at major risk for premature death and a wide range of health problems such as HIV, skin blemishes, and much more. It is very difficult for homeless people to fix their health issues due to the difficulty of accessing health care possibly because of missing health cards, or simply because of the stigma placed on them when they enter a public facility. Whatever the problem may be that is forcing more people to become homeless, it must be solved, and quickly before our world turns into a travesty. Raphael, Dennis (ed.). 2004.â⬠¦show more contentâ⬠¦For instance, allow them to stay an extra month in the institution after their illness is treated, to let them go out and find a job, and hopefully bring in some money that they can build off of when they are released. How do they expect these individuals who are being treated to get on the right track when they have no money? Sooner than later they will be right back in that same place, or possibly the hospital because their bodies cannot function without food and shelter. One last interesting point made my Gupta is the question she ponders about whether these mental patients and the disorders associated with each, are consequences or are they causes of homelessness? Despite the fact that they can be either or, I arguably believe that they cause homelessness more than they are a consequence of homelessness. Sure homelessness is a tough psychological battle as much as it is a physical and emotional one, but certain mental dis abilities are stigmatized, and some even prevent you from getting a job and without employment, homelessness is often the product. Kalichman, Seth C., Lisa Belcher, Charsey Cherry, Ernestine A. Williams, Christopher T. Allers. 1997. ââ¬Å"Human Immunodeficiency Virus (HIV) Seropositive Homeless Men.â⬠Journal of Social Distress and the Homeless. 6(4): 303-318. Most studies that are completed about homeless people and their health statuses usually have an end result that states HIV is one of the most significant problemsShow MoreRelatedThe Issue Of Transsexual Homelessness And Health1454 Words à |à 6 Pagestranssexual homelessness and health has been subjected to debate in the recent discussions that underline the paradigms of safety. The people who identify with a gender that is distinct from which is assigned to them at birth are at a greater risk for being subjected to social isolation, emotional and physical trauma, infectious disease, chemical dependency, discrimination, infectious disease, and the limited access housing, employment opportunities, as well as healthcare. Homelessness is the compoundingRead MoreHomelessness : A Community Health Issue967 Words à |à 4 Pages One major community health issue that is prominent in society is homelessness. According to Canadian Observatory on Homelessness (2012), homelessness describes the situation of an individual or family who are unstable and cannot afford appropriate and permanent housing. They are unable to acquire suitable shelter due to possible reasons, such as financial issues, mental or physical challenges and discrimination. Most people do not choose to be homeless; however, when individuals are set to liveRead MorePublic Health And Homelessness : An Injury Or An Illness1280 Words à |à 6 PagesFernando Silva Professor Hendricks English Composition 1101 November 20, 2014 Public Health and Homelessness It may seem farfetched that in todayââ¬â¢s America an injury or an illness would lead to homelessness, but for over half a million Americans this is very much a reality. An injury that affects work functions will make it impossible to work under regular conditions and force the employee to take unwanted time off work. Leaving work for extended periods of time will exhaust sick/medical leave andRead MoreThe Link Between Homelessness And Mental Health983 Words à |à 4 PagesWhatââ¬â¢s the issue? The lack of mental health services available to the mentally-ill and the deinstitutionalization of mental health hospitals have created a public health concern. These issues along with a failed continuum of care plans and a lack of community mental health services have been major contributing factors to homelessness. In addition, the strict guidelines for psychiatric hospitalization are critical when analyzing homelessness. In many cases, only the critically ill are meeting clinicalRead MoreHomelessness : A Worldwide Public Health Crisis Essay1423 Words à |à 6 PagesHomelessness: A Worldwide Public Health Crisis In the United States, there were approximately 564,708 people who were homeless on a single winter night in 2015 (Housing and Urban Development, 2015). Worldwide, acquiring an accurate picture of homelessness has proven challenging due to varying definitions country to country. Furthermore, data on homelessness has also proven to be extremely sparse in many parts of the world. The last worldwide survey was attempted by the United Nations. Based onRead MoreHomelessness And Mental Health And Substance Abuse878 Words à |à 4 PagesHomelessness as a result of deinstitutionalization in the US increased dramatically, tripling in 182 cities over the court of the 1980s (Bagenstos, 2012). In addition, mental health and substance abuse is a major problem in across the country because of homelessness. According to the Substance Abuse and Mental Health Services Administration,20 to 25% of the homeless population in the United States suffers from some form of severe mental illness (DMHAS, 2014). Consequently, mental illnesses disruptRead MoreHealth Issues Among The Homeless Population1450 Words à |à 6 PagesAbstract The purpose of this paper is to discuss current health issues among the homeless population. The paper will also explore the reasons behind homelessness and the societyââ¬â¢s perception. According to the National Coalition for the Homeless an individual experiencing homelessness fall into one of the three categories such as, chronic, transitional or episodic homelessness. Medicine or treatment for homeless individuals seeking medical attention, are not as accessible compared to non-homelessRead MoreHomeless On A Single Winter Night Essay1507 Words à |à 7 Pagesacquiring an accurate picture of homelessness has proven challenging due to varying definitions country to country. Furthermore, data on homelessness has also proven to be extremely sparse in many parts of the world. The last worldwide survey was attempted by the United Nations. Based on the survey it was estimated that 100 million people were homeless across the world (United Nations, 2005). Due to the lack of data, gr eater focus should be placed on the issue of homelessness. Considering the well-knownRead MoreHomeless Population Of New South Wales1444 Words à |à 6 PagesOverview ââ¬Å"In a country as prosperous as Australia, no one should have to be homeless.â⬠- The Road Home, 2008 Homelessness is a complex problem and not simply a lack of housing. It has numerous causes that affect different groups differently. In Australia, there are approximately 105000 people experiencing homelessness reported in the 2011 census. This equates to one in every two hundred people. The homeless population of New South Wales accounts for over one quarter of the total in Australia,Read MoreVulnerable Populations1503 Words à |à 7 Pagesthe streets, trains, and alley ways to name a few places where homeless people seek shelter. The history of homelessness, social problems, demographics, common clinical issues, and intervention/future interventions will be explored to determinate how homelessness is caused and how it can diminish with time. Homelessness has been around for some time and is increasing with time. Homelessness was noticed soon after the Great Depression, which caused many people to lose his or hers home. ââ¬Å"During the
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